Coffee culture
Understanding espresso, service rituals, and the role cafés play in everyday community.
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Theodore Lowe‚ Ap #867-859
Sit Rd‚ Azusa New York
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Hospitality
Receptionist& front desk manager
My first service role combined guest care, daily operations, and the pace of a busy seaside hotel.
Hotel receptionist responsibilities
I welcomed international guests, supported check-in and check-out, coordinated bookings and front-desk priorities, and helped the team maintain a calm, organised experience throughout the summer season.
Bartender
Fast service, different venues, one standard of care.
I worked across different London bars and nightclubs, adapting quickly to each venue, serving high-volume shifts, and keeping pace with late-night teams and guests.
Shift manager and barista
I prepared coffee, opened and closed shifts, supported colleagues, and kept service moving during busy periods. The role strengthened my confidence in team leadership and daily operational responsibility.
What hospitality taught me
Alcohol and non-alcoholic beverages
Working knowledge of spirits, wine, beer, soft drinks, and balanced alcohol-free alternatives.
Cocktails and mixology
Building classic drinks, balancing flavours, and working cleanly and consistently behind the bar.
Bar and café management
Planning shifts, organising service, supporting teams, and keeping daily operations on track.
Team leadership
Support the shift, share responsibility, and lead by example.
Attention to detail
Notice the small things that shape a guest's experience.
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